Spectrum Rolling Out Rebates to Millions of Central New York Customers
If you're a Charter/Spectrum customer, check your bill. The refunds from a historic $174.2 million settlement are starting to roll out.
A 2017 civil lawsuit accused Charter/Spectrum of providing slower internet speeds than promised to customers since 2012. The December settlement gave over 700,000 customers a refund, anywhere between $75-$150, the largest in history.
Senior Director of Communications at Charter Communications Lara Pritchard tells WIVB in a statement, customers will see the refund in their March bill.
"We are issuing credits to certain eligible customers in New York State, in accordance with our agreement with the New York Attorney General regarding the former Time Warner Cable. Customers should check their March statements. All info will be communicated to eligible customers."
The settlement also provides free services for over 2 million active customers. To get 3 months of HBO or 6 months of Showtime for free, you must call Spectrum before May 31 at 1-833-422-8795.