Sometimes you just have to bend the rules. Most servers are told to observe the rule, "The customer is always right", but when Michael Garcia, a waiter at a Houston eatery, heard a customer insult another customer, a child with Down's Syndrome, the rule book went out the window. What went down?

As reported by the FW;

Garcia said, “I heard the man say, ‘Special needs children need to be special somewhere else.” Garcia’s personal feelings then took over and he told the customer, “I’m not going to be able to serve you, sir.’ He said, ‘If you’re not going to be able to serve us, then we’ll leave. Then I told him, ‘How could you say that? How could you say that about a beautiful five-year-old angel?’”

via Waiter Refuses to Serve Customer Who Insulted Boy with Down Syndrome.

How did the restaurant management respond to his actions? They backed him 100%! Check out the video of the story.