customer service

We asked who has the best customer service and hundreds of answers flooded in. Here are the top 26 businesses that serve up more than great meals and deals.

In New York, there are nearly a million retail workers, and they are ready for their voices to be heard. Here are 25 things retail workers wish you knew.

Slice Pizzeria in Utica, New York is known for their Purple Cow Wings, but now they're getting attention for alleged bad service after an exchange between an employee and customer landed on Facebook.

Have you ever had a negative customer service experience over the phone? It's very easy to lose your cool when you're just interacting with a voice, especially when you're not getting what you want. It can be equally frustrating for a customer service representative, but what happened to Ricardo and Lisa Brown is unacceptable, even though it was quite funny!